Agenda
We’re in the process of bringing together the best of the best for the upcoming agenda. Be the first to hear about the latest updates by registering your interest on the link below as 10th Annual Comms Leaders Summit will announce the most dynamic line up of local and international speakers with the most relevant case-studies
- 22 - 24 NOVEMBER 2023
- Pullman Melbourne Albert Park
Nicole Davey
Executive Manager Media and External Communications
NBN Australia
- Developing an integrated communications strategy that ensures that your marketing and communications are communicating together
- Boosting your brand recognition and loyalty through an aligned and integrated marketing strategy
- Analysing channel use to engage and interact with your audiences on the platforms that they prefer the most
- Identifying pain points in the consumer engagement process and removing these for a frictionless customer experience
Martine Alpins
National Media and Communications Manager
Coles
- Communicating with purpose and transparency to build and maintain trust during difficult economic times
- Utilising the appropriate amount of personalisation and segmentation in your communications
- Developing and maintaining an effective online reputation management strategy amidst the increasing role of digital channels in communications and marketing
- Implementing the right mix of proactive and reactive communications strategies to maintain or improve your current reputation and consumer trust in your brand
Panellists:
Martin Alpins
National Media and Communications Manager Coles
Marnie Caroll
Chief Corporate Affairs and Engagement Officer
L’Oreal
Mark Mc Cartney
Head of Communications
Rugby Australia
- Transitioning your messaging from crisis protocols to a steady state of business
- Positioning your brand after period of significant internal change
- Tailoring your internal communications channels to your audiences and their specific preferences
Marsha Jacobs
General Manager Communications
Virgin Australia
Nicole Davey
Executive Manager, Media and External Communications
NBN Australia
Stream A
Building trust and communicating with authenticity about your CSR and other sustainability initiatives
Chair:
Amanda Fong
Partnership Chair
IABC Victoria
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- Why Corporate Communications is a great home for ESG
- Integrating ESG into your communications
strategy without causing confusion around your organisation and its offering - Focusing your ESG activity on business
operations to align purpose with
performance and get company engagement - Striking the balance between current ESG
action and future goals in your
communication to demonstrate transparency
and ambition
Ava Lawler
Chief Communications and Marketing Officer
Australian Wildlife Conservancy
Sarah Macartney
Director Corporate Comms PR and ESG
Domain
- Using social media to humanise your organisation by showcasing the people and processes behind your organisation
- Utilising authenticity to differentiate your brand and communications from the rest of the market
- Communicating your organisation’s mission and values to your stakeholders clearly and impactfully
Mark McCartney
Head of Communications
Rugby Australia
- Developing a people-centred internal communications strategy
- Using storytelling to connect your people with each other, your organisation and your purpose.
- Why the channel matters Impactful leadership communications in a hybrid world
Susannah Rands
Head of Internal Communications
Healius
*Virtual presentation
Stream B
Advancing your use of Social Media as a component of your communications strategy
Chair:
Nicole Davey
Executive Manager, Media and External Communications
NBN Australia
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- Enabling executives to be effective and powerful communicators by supporting them with content and other collateral
- Utilising social media as an effective and far-reaching channel for leaders to demonstrate their expertise and thought leadership
- Adapting your leadership communications to different individuals’ personalities, preferences and communications styles
Marnie Carroll
Chief Corporate Affairs and Engagement
LÓreal
- Effectively engaging with existing audiences by developing a deep understanding of the content that resonates with them
- Utilising pop-culture and trends to deliver impactful and easily-digestible health messaging that cuts through
- Harnessing the power of user-generated content to enhance brand reputation and improve health literacy
Caitlin Cash
Team Leader Social and Digital Media
Queensland Health
- Using storytelling and authenticity on social media platforms to showcase organisation in the right ways to resonate with your audience
- Adapting to platform dynamics to ensure your organisation remains relevant and engaged wherever your audience migrates
- Leveraging media relationships to foster stronger ties with the media and use platforms for real-time communication to amplify your agency’s key messages
Jenifer Davies
Strategic Communications Manager
City of Las Vegas, Nevada-US
Nelly Miles
Director – Office of Public and Governmental Affairs
Georgia Bureau of Investigation-US
*Virtual Panel discussion
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- Increasing customer interactivity through innovative social media campaigns
- Ensuring there’s room to experiment within your content schedule
- Using data and implementing metrics to measure the success of new initiatives
- Getting C-suite buy-in for new and different content ideas
Hayley Phillips
Marketing and Communications Manager
Metro Finance
- Measuring the reach of stakeholder communications and sentiment to assess the effectiveness of your communications
- Building trust, rapport and collaboration with your stakeholders by gaining feedback from your stakeholders
- Communicating with your stakeholders during a crisis to build and maintain trust
Panellists:
Sarah Macartney
Director Corporate Comms PR and ESG
Domain
Hayley Phillips
Marketing and Communications Manager
Metro Finance
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- Creating engaging and easy to remember messages through short-form videos
- Utilising video content to increase the cut-through and engagement of internal communications
- Emphasising the authenticity of your communications through your video content strategy
- Utilising reels, stories and TikToks as a powerful component of your social media strategy
Panellists:
Caitlin Cash
Team Leader Social and Digital Media
Queensland Health
Vanessa Saines
Senior Social Media Specialist
University of Sydney
Michelle Cooling
Manager Social Media and Publicity
Sydney Swans
- Leveraging insights and social media community conversations to strengthen social media campaigns and content
- Engaging with younger and Gen Z audiences where they are
- Building a culture of social media best practice within your organisation
Vanessa Saines
Senior Social Media Specialist
University of Sydney
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- Harnessing the power of your organisation’s personality hires
- Controversy or content? Making mistakes work for you
- To brand or not to brand – how much brand can a brand stand before the brand goes bad?
- Convincing the powers that be it’s all a good idea
Kendall Masters
Communications Media Manager
Victoria Police
- Identifying the top emerging social media platforms to watch for 2023
- Assessing new and upcoming social media platforms’ suitability and alignment with your target audience and brand
- Understanding the flow-on impacts of emerging platforms and features on content trends the platforms that you use
Michelle Cooling
Manager Social Media and Publicity
Sydney Swans
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- Discovering common challenges and mistakes made by organisations while crafting their sustainability communications
- Developing a PR strategy that convincingly aligns your brand’s commitment to sustainability with your organisational mission and values
- Ensuring that your achievements are demonstrable and accurate by maintaining transparency regarding your sustainability wins and losses
Ava Lawler
Chief Communications and Marketing Officer
Australian Wildlife Conservancy
Networking Drinks Reception
Join us at the end of day one for cocktails, canapes and the opportunity to network with your peers, speakers and sponsors.
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Chair:
Ross Monaghan
Vice Chair
IABC Asia Pacific
- Increasing your organisation’s disaster and crisis communications preparedness to ensure a swift and coordinated response via your website, media and social media during an emergency
- Leveraging strong, personal and community-first communications from senior leadership during crises to inspire confidence
- Ensuring clear internal and external communications from leaders to humanise your organisation amidst change and uncertainty
- Understanding how NBN communicates with their stakeholders during outages, fires, floods, and other crises.
Nicole Davey
Executive Manager
Media and External Communications
NBN Australia
- Exploring the applications of virtual reality in internal communications for change communications, recruiting or onboarding
- Understanding the interaction between technology and communications professionals so that it can be successfully leveraged to enhance communications
- How to stay up to date on the applications of the cloud, AI, the metaverse and Web3 to remain competitive and effective in your communications and marketing strategies
Panellists:
Nicole Davey
Executive manager, Media and External Communications
NBN Australia
Sarah Adams
Social Media Manager
City of Melbourne
Ava Lawler
Chief Communications and Marketing Officer
Australian Wildlife Conservancy
- Understanding best practice regarding developing content in various formats to maximise accessibility
- Effectively adapting your communications to inrease their accessibility to those with low vision or blindness
- Applying captions, image descriptions, alt-text and Easy English to increase the accessibility of your content
Dana Thomson
Senior Social Media Specialist
Guide Dogs Victoria
Stream A
Leveraging data and emerging technology to enhance your communications strategy
Chair:
Ruben Thompson
Head of Digital Marketing
Archies Footwear
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- Strategising to create large volumes of high-quality content with limited resources
- Keeping yourself and your team creatively inspired and creating a strategic and robust content calendar to manage
- Navigating the content management process across different teams and projects to maintain an uninterrupted flow of quality content
Matt Moran
Communications Director, Australia & New Zealand
Ford Australia
- Balancing your use of paid for and earned media across social and traditional media channels
- Effectively increasing the visibility of your content through Search Engine Optimisation
- Leveraging the use of influencers in public relations to drive brand growth
- Making smarter use of data both internally and externally to maximise the impact of your messages
Panellists:
Matt Moran
Communications Director Australia & New Zealan
Ford Australia
Adam Freedman
Head of Brand and Communications
Booktopia
Louisa Luscombe
Brand Communications Manager
Forbes Australia
Stream B
Advancing your use of social media as a part of your communications strategy
Chair:
Ross Monaghan
Vice Chair
IABC Asia Pacific
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- Identifying employee advocacy leaders and empowering them to build up your employee advocacy program
- Ensuring that branding, messaging and adherence to guidelines consistent across your employees’ social media use
- Incentivising employee advocacy to get and maintain interest in your program
- Equipping employees with the resources and content to share via social media
Salil Kumar
Social Media Lead
Allianz Australia
Ross Monaghan
Vice Chair, IABC Asia Pacific
Allianz Australia
- Understanding how to create social media campaigns that are meaningful, authentic and relatable
- Establishing the goals of your campaign and creating an individual content strategy for each of your channels
- Identifying the most important metrics for assessing your campaign’s effectiveness and tailoring your approach accordingly
Holly Taylor
Manager – Campaigns
National Heavy Vehicle Regulator
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- Building industry authority through trustworthy messages based on accurate, reliable data
- Incorporating data into your communications to strengthen media engagement with your content
- Gathering data at every stage of the press release process to assess the strengths and weaknesses of your public relations campaign
Julian McCrann
Public Relations Manager
Roy Morgan
- Collecting the right data to measure the impact of your communications and assess if your message is reaching the right audiences
- Utilising storytelling to convert statistics and figures into interesting and compelling messages to maximise their impact
- Using big data to make corporate communications more accurate, efficient, faster, and relevant
Panellists:
Matt Moran
Communications Director Australi New Zealand
Ford Australia
Julian McCrann
Public Relations Manager
Roy Morgan
Dan Connell
Head of Corporate Communications
SEEK
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- Establishing a social media monitoring and moderating strategy to track comments and mentions related to your brand
- Identifying the situations in which responding to inappropriate comments is worthwhile
- Standardising your process of actioning offensive comments and blocking repeat offenders
Panellists:
Holly Taylor
Manager – Campaigns
National Heavy Vehicle Regulator
Salil Kumar
Social Media Lead
Allianz Australia
Australian Wildlife Conservancy
- How to effectively oversee and harmonise various sub-brand social media accounts under a single council umbrella
- Discover strategies for maintaining a cohesive brand identity while catering to diverse community needs
- Practical tips, success stories, and pitfalls to avoid and how to ensure your message is both consistent and tailored to each sub-brand’s unique audience
Sarah Adams
Social Media Manager
City of Melbourne
Katharine Chomkowicz
Content and Social Media Manager
City of Melbourne
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- Exploring the shift in marketing needing to earn the right to have people’s attention amongst the noise – scroll stopping content
- Discovering what ‘native’ content is and why it matters
- Learning the 6 step creative framework – research, hypothesise, plan, produce, test, report to close the loop between the creative team and the media buying team in a business
Ruben Thompson
Head of Digital Marketing
Archies Footwear
- Creating partnerships with influencers and creators to reach new audiences and increase brand awareness
- Identifying and selecting influencers who align with your brand and target audience
- Establishing effective influencer engagement policies to deepen collaborations and partnerships with creators and influencers
Adam Freedman
Head of Brand and Communications
Booktopia
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Creating effective and memorable communications through short-form content
With shortening attention spans and the increasing amounts of competing messaging across multiple different channels and devices, for content to cut through the noise it needs to be snappy, memorable and easy to digest and retell. In order to expand your brand awareness and maximise the engagement and reach of your content, it will be essential for communicators and marketers to create content that is to the point, entertaining and engaging.
This interactive workshop will provide delegates with practical and hands-on strategies to utilise the power of short-form content and convey your messages in a way that caters to decreasing attention spans.
Attendees to this workshop will learn how to:
- Transform long-form content into bite-sized, easy to process messages
- Incorporate attractive and attention-grabbing visuals as a part of your communications
- Identify and pick the best topics that are best conveyed through short-form content
- Master the art of micro-storytelling by saying more in less time
Facilitator:
Chris Riordan
Manager Creative Services, Communications Division
Department of Education Victoria
Tickets
Book before Friday 3 November 2023 and Save $100 off the standard rate
Conference Only
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- Access to the 2 main conference days
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- Access to the VIP networking drinks reception on Day 1
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- Session recordings and presentation slides
Conference + 1 workshop
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- Access to all 3 conference days
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- Access to 1 workshop
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- Access to the VIP networking drinks reception on Day 1
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- Session recordings and presentation slides
Virtual attendance
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- Access to the 2 main conference days
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- Virtual Q & A
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- Session recordings and presentation slides
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